Highlights

Launched in January 2024 from Paris, Twin’s debut AI product automates invoice retrieval for Qonto's extensive client base. While others utilize API, no-code, or RPA solutions, Twin leverages AI to enhance productivity. Their inaugural product, the Invoice Operator, efficiently manages Qonto’s millions of monthly invoices, saving significant customer time. The efficiency and scalability of Twin’s AI solution surpass traditional automation methods.

Sentiment Analysis

• Twin’s launch marks a positive shift towards integrating AI in everyday business processes.
• Combined with Qonto, this AI solution demonstrates significant improvements in operational efficiency.
• Challenges include the complexity of supporting vast numbers of web services.
80%

Article Text

Twin, emerging from stealth mode in early 2024, has positioned itself at the forefront of AI-driven automation with its Invoice Operator, a pioneering tool designed for Qonto users. Despite the existence of various automation solutions like API-based platforms and RPA software, Twin sees potential for a more advanced approach—one that harnesses the power of artificial intelligence.

Qonto, catering to over 500,000 users across Europe, manages an enormous volume of invoices monthly. Twin's Invoice Operator simplifies this process, enabling users to save several hours per month dealing with invoices. The product fetches transactions with missing invoices, facilitating streamlined document retrieval and attachment to users’ accounts.

Upon launching Invoice Operator, users receive a list of services needing access to download invoices. If a login is required, the system prompts for credentials, pausing operation until input is provided. This intuitive interface allows Twin to scale operations quickly, already supporting numerous applications mere months into development. This breakthrough indicates a future filled with AI versatility across industries.

Operating through a server-based Chromium web browser, Twin utilizes OpenAI's CUA model—a key factor that underpins their functionality. This model not only powers Twin's services but also supports OpenAI’s Operator, providing common users with actionable AI support.

Beyond invoice retrieval, Twin envisages various potential applications, spanning e-commerce order management to aiding call centers. The company aims to make AI agent-led automation more accessible, dependable, and expansive, hoping to eventually offer its platform as a developmental tool for others.

Key Insights Table